SAVE THE DATE | Workshop EKR, 24.06, Jiaxing

The Italian Chamber of Commerce in China (CCIC), in collaboration with EKR, is pleased to invite you to the workshop “How Can Gen AI Drive Sales Increase, Customer Service Enhancement and R&D Efficiency Improvement”, which will be held on 24th of June from 14:30 to 18:00 at Jiaxing Science and Technology City Exhibition Hall (Smart Cube), Jiaxing city.

This workshop will provide a practical overview of how Generative AI can support manufacturing enterprises in improving business processes, increasing operational efficiency, and turning company knowledge into a measurable competitive advantage.

Why participate?

The workshop will focus on real-world industrial case studies showing how Gen AI can support three key business areas: Sales, Customer Service and R&D. Participants will explore how domain-specific knowledge, AI agents and Enterprise Knowledge Maps can help companies transform unstructured documents, emails, chats and tickets into accessible and actionable business intelligence.

Agenda

14:00-14:30   Registration
14:30-15:00   CCIC and local authorities introduction
15:00-15:30   Gen Al Readiness: Redefining Manufacturing Enterprise Process Improvement
15:30-15:50   Sales increase examples
15:50-16:10    Customer service enhancement examples
16:10-16:30    R&D efficiency improvement
16:30-16:45    Coffee Break
16:45-17:10    The Enterprise Knowledge Map
17:10-17:30     EKM in action
17:30-17:50    Roadmap to implementation: next steps for your company
17:50-18:00   Weapping up and End of workshop

Speaker BIO

Marco Galiazzo   

Marco Galiazzo is the CEO and Founder of EKR srl, a company dedicated to Enterprise Knowledge Structuring, now powered by AI. With over two decades of expertise in enterprise information modeling and knowledge management, he works at the intersection of human intelligence and the advanced application of Generative AI in enterprise processes. His work focuses on helping complex organizations transform unstructured data into actionable, AI-driven business intelligence.

EKR srl, a pioneering firm dedicated to Enterprise Knowledge Structuring, now Repowered by AI (ekrai.com). With over two decades of expertise in enterprise information modeling and knowledge management, Marco has positioned EKR at the intersection of human intelligence and advanced use of Gen AI in Enterprise Processes.

EKR transforms the way global enterprises organize, manage, and deploy complex product information. By championing structured data and AI-driven automation, Marco empowers organizations to turn fragmented data into a strategic asset, and this allows a high-level Gen Ai Guardrailing.

He is widely recognized for his ability to bridge technical complexity with business efficiency, ensuring that enterprise knowledge is truly repowered and exploited for a better business result.

​Target: Manufacturing enterprises, decision-makers, managers, sales teams, customer service teams, R&D teams, and professionals interested in Gen AI applications for industrial processes

Ticket price:

• Members 120 RMB

• Non-Members 180 RMB

Refund policy: refunds are available only within 24 hours before the event.​

ABOUT EKR srl

Ekrai.com: Unleashing the Pulse of Enterprise Knowledge

In the modern corporate landscape, one of the biggest challenges is the Knowledge accessibility and utility. Most organizations are sitting on a "data graveyard"—thousands of documents, emails, tickets and chats that contain the keys to their future success but remain functionally invisible.

Ekrai.com (Enterprise Knowledge Repowered by AI) was built to solve this exact paradox. It is not just another storage solution; it is a sophisticated intelligence layer designed to transform static archives into a dynamic, "repowered" ecosystem for improving business processes.