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The China-Italy Chamber of Commerce (CCIC), in collaboration with its Human Resources Working Group (HRWG) and CCIC Member company Technogym, is pleased to invite you to the next seminar "The Mat as a mirror: ego, growth and the art of learning about ourselves”, to be held on Tuesday, 27 January 2026, at the Technogym Office in Shanghai.
Why participate?
Objectives:
Facing the complex, open-ended, ever-changing challenges, organizations should realize that constant, ongoing innovation is critical to stay ahead of the competition. As a business leader, how effective you are managing these business difficulties? Can you break thought patterns and think differently? This workshop will feature you how to utilize tools to spark creativity, and enable you to develop comprehensive approach to solve problems with fresh ideas and make high quality decisions.
Course Outline
-- Produce strategically responsive (non-reactive) staff -- Develop the ability to provide individually tailored interactions -- Promote a sense of comfort, safety and respect in customers who have a complaint -- Generate consistency in positive outcomes -- Sponsor loyalty -- Creation of a service team that performs with a sense of comfort, control & confidence
Why should you attend?
La Camera di Commercio Italiana in Cina, in collaborazione con Veneto Promozione ScpA, il Consolato Generale d’Italia a Chongqing e CCPIT Xiamen, organizza una missione imprenditoriale dal 21 al 28 Giugno p.v.
Training Goals
With more than 526 billion internet users and USD 310 billion in E-Commerce transactions in the past year, China is now the largest E-Commerce market in the world.
The Chinese E-Commerce market is dominated by local players, most of which have no presence in the western world.
Who should participate? This training session targets any brands or merchants with an E-Commerce or Digital project on the Chinese market.
Training Agenda
Who should participate?
This training session targets any brands or merchants with an E-Commerce or Digital project on the Chinese market.
Understand the different types and sources of conflicts; - Learn the 6 Steps of Conflict Resolution; - Learn the 4 Conflict Styles, and gain a clear picture of your own conflict style tendencies; - Learn the 9 major conflict management strategies, and how to choose the strategy according to the situation; - Learn conflict management tools and techniques. The content is based on thoroughly researched models and tools of
Far parte di un network di oltre 850 aziende italiane e straniere, presenti in Cina e in Italia. Ottenere maggiore visibilità grazie alle possibilità di sponsorizzazione di eventi della CCIC o di pubblicità nel suo sito web e nelle sue pubblicazioni.
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Entra a far parte di un network di oltre 500 aziende italiane e straniere, presenti in Cina e in Italia. Ottieni maggiore visibilità grazie a sponsorship, opportunità di collaborazione e pubblicità sul sito web della CICC.
