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Training Goals
With more than 526 billion internet users and USD 310 billion in E-Commerce transactions in the past year, China is now the largest E-Commerce market in the world.
The Chinese E-Commerce market is dominated by local players, most of which have no presence in the western world.
Who should participate?
This training session targets any brands or merchants with an E-Commerce or Digital project on the Chinese market.
Training Agenda
Objectives:
Understand the different types and sources of conflicts; - Learn the 6 Steps of Conflict Resolution; - Learn the 4 Conflict Styles, and gain a clear picture of your own conflict style tendencies; - Learn the 9 major conflict management strategies, and how to choose the strategy according to the situation; - Learn conflict management tools and techniques. The content is based on thoroughly researched models and tools of
• Asking Questions and Funnelling • Problem Identification and Generating Options • PDAC Method of Writing Emails and Proof Reading • Develop templates for 4 common communiqués • Active Listening: LISTENER
Who should attend ?
Secretaries and support staff who are responsible for communicating the right message to internal and external customers.
Why should you attend ?
Awards and nominations:
The following 6 prizes will be awarded:
1. “Panda d’Oro-Cina” Award 2. “The Best Project Panda” Award 3. “The Time-honoured Panda” Award 4. “The Sustainable Panda” Award 5. “The Best SME Panda” Award 6. “The Innovative SME Panda” Award
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成为我们超过500个意大利及外国企业这个网络体系中的一员. 通过赞助商、合作以及在我们的官方网站上投放广告从而使您获得更高的知名度。
