06 December 2019

SALES ADMINISTRATION - Pacific Prime, Beijing

Type of job: 
Full time
Business Services
07 - Salary Not Indicated
Job description: 

Pacific Prime is widely regarded as Asia's leading international health insurance and employee benefits intermediary. In operation since 2000, we now manage policies for 300,000+ clients via our six offices around Asia and the Middle East.

As an ever-growing company, we are looking for confident and self-driven International Sales candidates to join our team of international and multicultural professionals in Beijing. When you join us, you will be joining a dynamic and relatively new market with opportunities for mobility in the future.


Roles and Responsibilities:

  • Communicating and coordinating with Customers (Individual and Family policies), Insurance companies, Sales team.
  • Processing application forms and Organizing follow ups with insurance companies, customer, sales team efficiently and pro-actively.
  • Keeping a clean and organized Database (YS) and Medical Admin page.
  • Providing excellent customer service to clients and support to our Sales team particularly through very fast response time.
  • Solving problems related to payments of policies, delays in processing application forms, and any problems related to the administration
  • of Individual Medical Insurance policies.
  • Assisting head of sales support training junior team member and helping them to solving problems on a daily basis.


Essential Job Functions:

  • Processing of Insurance Application forms, endorsements, cancellations (during the first year of validity of the policy).
  • Updating and monitoring of Pacific Prime database (YS) and Medical Admin page on a daily basis.
  •  Maintenance of organized emails, email folders, outlook folders, and clean inbox at all times.
  •  Answering to simple customer’s questions related to payments, administration of the policy.
  •  Keeping the customers updated about the status of the application (requesting for further medical information, confirm if policy is paid,
  • give updates about the policy packs, etc.).
  •  To fully support the sales team for the entire administration involved in the set up of the insurance policy.
  •  To provide to the insurance companies all the details and paperwork needed in order to set up the medical insurance policy.
  • Scanning and saving documents accurately in the client folders.
  •  Ensure that client folders are organized and in order.


Candidates are invited to send their detailed CV to the following e-mail address:

Education Background: 

Skills you possess:

  • Autonomous, proactive, enthusiastic and caring
  • Flexible, creative, and able to adapt to new market trends
  • Strong communication, negotiation, and interpersonal skills
  • Results oriented
  • Good customer relationship management
  • Organizational and time management skills
  • Excellent verbal and written English skills (additional languages are a plus)
  • Proficient in Microsoft Office and willingness to learn new applications

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